nib launches industry-first 24/7 voicebot in Australia

October 7, 2021 Other Health

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nib has become the first health insurer in Australia to launch a 24/7 voicebot leveraging cloud-based contact centre, Amazon Connect and artificial intelligence platform, Rasa. …

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nib launches industry-first 24/7 voicebot in Australia

This is a preview of subscriber content

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nib launches industry-first 24/7 voicebot in Australia

This is a preview of subscriber content

Latest Video

Most Read

Lilly's Mounjaro will not be listed on PBS because of 'unrealistic' recommendation

Quarter of a century after the case that led to the PBAC's unaccountability loop

Outcomes deliver disappointment for vaccine advocates but progress on paediatric access to biologics

This makes it twice in two weeks, so at what point do we accept there's a problem?

'Let me once again explain why we must close the gap for people with cystic fibrosis–related diabetes'

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New Stories

Moderna taps Salesforce to unify global commercial operations

How do we know the HTA institution loves patients? Because they use a love heart emoji

Australian company secures capital raise to advance amsulostat trials and strengthen pipeline

Australia urged to strengthen sunscreen literacy and label clarity

'Let me once again explain why we must close the gap for people with cystic fibrosis–related diabetes'

We need to say it again, just in case, that this advice is about ministerial choices and not conditions

Families welcome cancer drug progress but remain cautious over timely access