A relationship that just 'masks' a difficult reality

There will always be a focus on the tonality and language of the sector's relationship with the minister of the day. Yet once that is stripped away what probably really matters is the tonality and language of the sector's relationship with mid-level officials. The relationship, which is transacted through emails, telephone calls and face-to-face meetings, is where the key decisions over patient access are made. It is the relationship that really matters. …